Red Box Recorders Launches World's First Automated Audio-Recording Compliance Verification Tool

Red Box Recorders Launches World's First Automated Audio-Recording Compliance Verification Tool

LONDON, March 21, 2016 /PRNewswire/ --



Red Box Recorders, the leader in call and data recording for financial compliance, has
announced the release of Assure: Daily System Check, the world's first software tool for
fully automated verification of audio recording, which delivers the highest standard of
compliance-assurance for recorded communication systems.



(Logo:
http://photos.prnewswire.com/prnh/20150311/734947 )




Assure: Daily System Check has been designed to ensure an organisation is fully
compliant with call recording regulations, enabling the verification of its communication
infrastructure to ensure it is functioning correctly and recording critical
communications. Globally, financial institutions spend millions of pounds every year
manually verifying that they are recording audio to compliance standards. This task can be
disruptive to business operations and where only partial testing is conducted, there is
risk of major regulatory penalties due to an undetected recording fault.



Assure: Daily System Check reliably conducts scheduled checks on 100% of an
organisation's communications devices including trader turrets, soft turrets, Unified
Communications and traditional telephony, with in-depth reporting for compliance
verification. Assure: Daily System Check also links seamlessly with the Quantify Insight
dashboard to provide a detailed inspection of recording system health, live progress and
individual device status. Other useful features include the ability to verify that exempt
users are not being recorded and to replay recordings from any checked device for
additional verification.



Assure: Daily System Check provides total flexibility allowing system checks to be
scheduled outside of trading hours to minimise business disruption and users can also
choose the target devices as well as the frequency and duration of these checks. It can
save labour costs by up to 60% replacing the task of manually testing recorded devices
every day, plus time is saved as IT teams are able to instantly identify, locate and
resolve problems such as failed recordings and device connection failures.



John Cunningham, CTO at Red Box Recorders said:



"Assure: Daily System Check is a game-changer for call-recording compliance. For the
first time trading floors will be assured of 100% verification of their communications
systems; no one else offers this automated solution to verify recording. When you also
consider the cost-saving benefit it's clear that any organisation with compliance
requirements needs to have this technology.  



Daily System Check is the first of the 'Assure' range of innovative products and
services from Red Box, delivering the highest level of recording-compliance available
today." 



Red Box Recorders is a leading provider of communication recording solutions to store,
retrieve, and analyse voice, IM, video and data for policy and legal compliance, fact
verification, business investigation and quality monitoring. The company's Quantify
Recording Suite is trusted by leading organisations across financial, contact centre,
government and public safety sectors, including 6 of the world's top 10 banks and 60% of
UK police forces.



Designed to be reliable, easy to use and swift to deploy, Quantify integrates
seamlessly with established telephony, trading, radio and Unified Communications platforms
to deliver the reliability and functionality needed to meet strict compliance regulations
and standards around the world.



Red Box has offices in the UK, USA, Hong Kong and Singapore and is supported by a
global network of partners to deliver high levels of service and support.






Photo:
http://photos.prnewswire.com/prnh/20150311/734947


Photo:http://photos.prnewswire.com/prnh/20150311/734947
http://photoarchive.ap.org/
Photo:http://photos.prnewswire.com/prnh/20150311/734947
http://photoarchive.ap.org/
Red Box Recorders

CONTACT: Lizzie Woolley, +44(0)7881-923-530


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