Comcast Enhances Triple Play With Launch of Universal Caller ID(TM) Service
Comcast Enhances Triple Play With Launch of Universal Caller ID(TM) Service
Three-Product Digital Customers in Michigan Can Now See Who's Calling on the TV and PC
SOUTHFIELD, Mich., Aug. 18 /PRNewswire/ -- Comcast, the nation's leading provider of entertainment, information and communications, today announced that customers who subscribe to its Triple Play of digital cable, high-speed Internet and digital voice services in Michigan can now view incoming caller information on their TV and computer screens with the launch of the Universal Caller ID(TM) service.
Now available at no additional cost, the new Universal Caller ID feature provides three-product customers more control and convenience than ever before. Whether they're in the middle of watching a movie or surfing the Internet, these customers can now see who is calling and decide to answer the phone or ignore the call without having to rush to the handset.
"The Universal Caller ID service is exciting because it's one of the first cross-platform products that integrates phone, TV and the PC, and it provides customers with more choice in their entertainment experience," said Tom Coughlin, Senior Vice President of Comcast's Michigan Region. "This innovative new feature is just one more way we're providing even more value to our customers at no extra cost."
When a call comes in, the Universal Caller ID feature displays the caller's name and phone number on a pop-up banner on the TV or computer screen, and the customer can answer the phone or select "exit" and go back to their favorite TV show or online activity.
The Universal Caller ID to the TV feature will activate automatically, so incoming caller information will appear on customers' televisions as the service becomes available to their home. If they choose, customers can turn the feature off or set it to snooze while watching their favorite show or movie. The Caller ID to the PC feature can be easily downloaded and installed at www.comcast.net/callerid.
For more information on Comcast's products and services, please visit www.comcast.com.
Note: To receive the Universal Caller ID feature, customers must have the digital Triple Play and a digital set-top box that supports the feature. Customers may call 1-888-COMCAST or visit their local Comcast payment center (list follows) to ensure they have the appropriate digital service and equipment.
About Comcast Corporation
Comcast Corporation (NASDAQ:CMCSA) (NASDAQ:CMCSK) (www.comcast.com) is the nation's leading provider of entertainment, information and communication products and services. With 23.9 million cable customers, 15.3 million high-speed Internet customers and 7.0 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content.
Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, ten sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.
Comcast's Michigan Region serves more than 1.2 million customers statewide and employs more than 4,200 people. Comcast has three major call centers located in the state and houses its Michigan Region headquarters in Southfield.
Comcast Customer Payment Centers Ann Arbor Muskegon 4659 Washtenaw 700 W Broadway Avenue Ann Arbor, MI 48108 Muskegon, MI 49441 Battle Creek Area Royal Oak 350 N 22nd Street 4500 Delemere Springfield, MI 49037 Royal Oak, MI 48073 Dearborn Taylor 5070 Schaefer Road 24774 Eureka Road Dearborn, MI 48126 Taylor, MI 48180 Detroit Warren 12775 Lyndon 30736 Hoover Road Detroit, MI 48227 Warren, MI 48093 Detroit-East 11411 E. McNichols Detroit, MI 48234 Flint 3008 Air Park Drive South Flint, MI 48507 Grand Rapids Area 940 36th Street SW Wyoming, MI 49503 Jackson 1217 Greenwood Avenue Jackson, MI 49203 Lansing 203 N Clippert Lansing, MI 48912
First Call Analyst:
FCMN Contact:
Source: Comcast Cable
CONTACT: Mary Beth Halprin, +1-248-233-4743,
marybeth_halprin@cable.comcast.com, or Patrick Paterno, +1-248-233-4608,
patrick_paterno@cable.comcast.com, both of Comcast Cable
Web Site: http://www.comcast.com/
Profile: International Entertainment
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