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Thursday, October 13, 2005

EDS and Guthy-Renker Extend Long Term Relationship Through 2010; Relationship Includes BPO Services Supporting Guthy-Renker's Global Expansion

EDS and Guthy-Renker Extend Long Term Relationship Through 2010; Relationship Includes BPO Services Supporting Guthy-Renker's Global Expansion

PLANO, Texas and PALM DESERT, Calif., Oct. 13 /PRNewswire-FirstCall/ -- EDS (NYSE:EDS) and Guthy-Renker, one of the world's largest direct response marketers, today announced the extension and expansion of the companies' long-term relationship for business process outsourcing (BPO) services through 2010.

This new agreement is one of EDS' largest BPO agreements to date, and continues EDS' current customer relationship management (CRM) services for Guthy-Renker's U.S. operations and add similar services for its Australia and New Zealand markets. Financial terms of the contract were not disclosed.

As a part of this contract extension, EDS will support Guthy-Renker's global growth by providing CRM services to Guthy-Renker's growing customer base in the southern Asia Pacific region. EDS will operate out of a new fulfillment facility in Australia and expand its existing New Zealand customer contact center to support Guthy-Renker's consumer-direct business.

"Our success in the U.S. has carried over to a number of markets around the globe. Having a reputable and cost efficient service provider like EDS is vital to our continued success," said Kevin Knee, Executive Vice President and COO for Guthy-Renker. "EDS has consistently proven its abilities to scale and to meet our growth demand. This new agreement is a natural extension of our long standing relationship."

"Asia Pacific continues to be a growing region for EDS and we're eager for the chance to support Guthy-Renker's expanding business," said Phil Pryke, EDS Asia Pacific vice president. "This new facility, along with the expanded use of our New Zealand contact center, will provide EDS with opportunities to fulfill additional CRM BPO demands in the Asia Pacific region."

EDS will continue to process orders and payments, and manage assembly services, fulfillment, distribution and customer support of GRC's consumer sales of beauty and skin care lines and various other consumer products and categories in the United States, through 2010. Guthy-Renker shares these facilities and EDS' global infrastructure, which helps it lower costs, streamline operations, improve customer service, increase revenues, and remain focused on product marketing.

"Guthy-Renker and EDS mirror each other's focus on quality and outstanding customer service to successfully launch our brands around the globe," said Joe Eazor, vice president and general manager, BPO Services for EDS. "The combined expertise of Guthy-Renker's marketing and EDS' technology and service delivery, creates a winning combination to boost revenue growth for multi-channel retailers like Guthy-Renker."

About Guthy-Renker

Established in 1988, Guthy-Renker is one of the world's largest direct response marketers with annual sales of more than one billion dollars. It is known as the leading producer of high-quality infomercials and products designed for direct response television sales, with offices in Palm Desert, CA; Santa Monica, CA; London; Beijing; Tokyo; New Zealand; and Sydney, Australia. Guthy-Renker has a superior track record of customer satisfaction for 17 years.

Originally launched as a television direct marketer by Co-CEOs Bill Guthy and Greg Renker, the independently-owned, vertically-integrated company has since broadened its focus into every area of electronic retailing, making quality products available to U.S. and international consumers through broadcast television, cable and satellite, as well as telemarketing, direct mail and retail channels. Learn more at http://www.guthy-renker.com/ .

About EDS

EDS is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry more than 40 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world. With $20.7 billion in 2004 revenue, EDS is ranked 95th on the Fortune 500. Learn more at http://www.eds.com/

The statements in this news release that are not historical statements, including statements regarding the amount of new contract values, are forward- looking statements within the meaning of the federal securities laws. These statements are subject to numerous risks and uncertainties, many of which are beyond EDS' control, which could cause actual results to differ materially from such statements. For information concerning these risks and uncertainties, see EDS' most recent Form 10-Q. EDS disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Kimberly Walton - EDS Jennifer Sarrazin - Guthy-Renker 972 605 0978 760 773 9022 kimberly.walton@eds.comjsarrazin@guthy-renker.com

Source: Electronic Data Systems Corporation; Guthy-Renker

CONTACT: Kimberly Walton of Electronic Data Systems Corporation, +1-972-605-0978, or kimberly.walton@eds.com ; or Jennifer Sarrazin of Guthy-Renker, +1-760-773-9022, or jsarrazin@guthy-renker.com

Web site: http://www.eds.com/ http://www.guthy-renker.com/

------- Profile: Ent

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