Ness Technologies Helps Telefonica O2 Czech Republic Improve Efficiency in a Strategic Multi-Million Dollar, Two-Year Engagement
Ness Technologies Helps Telefonica O2 Czech Republic Improve Efficiency in a Strategic Multi-Million Dollar, Two-Year Engagement
PRAGUE, March 1, 2010/PRNewswire-FirstCall/ -- Ness Technologies, Inc. (NASDAQ: NSTC and TASE: NSTC), a global provider
of information technology solutions and services, announced today the
completion of a major milestone in a strategic, two-year core technology
engagement at Telefonica O2 Czech Republic, the Czech Republic's largest
telecommunications provider. The multi-million dollar engagement has
significantly improved the efficiency of landline service delivery, while
providing Telefonica O2 a lower short- and long-term cost structure.
The engagement involves improvements to Telefonica O2 Czech Republic's
system for setting up customers' fixed lines, including analysis of and
enhancements to Telefonica O2's customer provisioning system, technical
assessment and upgrades of its user change request system, and improvements
to its configuration management system, along with associated testing,
documentation and other system integration services. As part of the project,
Ness Technologies successfully deployed Oracle Communications Unified
Inventory Management to provide both a technical customer service catalogue
and inventory as part of the end-to-end architecture.
In addition to greater efficiency and cost savings, the engagement is
also providing a range of operational benefits to Telefonica O2 Czech
Republic, including improved, guaranteed service operation; a new platform
and work methodology that enable and enforce cooperation between different
parts of the overall work team; and much more. Through the completion of the
milestone in the two-year engagement, Ness has successfully fulfilled all the
expectations of Telefonica O2 Czech Republic, completed the transfer of the
know-how, and provided high quality and timely services according to the
defined Service Level Agreement (SLA).
"We have partnered with Ness for over 5 years on various engagements and
over that time Ness has consistently demonstrated that they are a
professional, reliable and flexible supplier; and this is one of the reasons
why Ness won this strategic outsourcing contract," said Jiri Genzer,
Provisioning System Manager at Telefonica O2 Czech Republic. "This engagement
has allowed us to significantly improve efficiency, thanks to deep domain
expertise at Ness."
"We brought to Telefonica O2 Czech Republic, as with all of our
customers, the three strategic factors which we believe characterize all
Ness' successful customer relationships: long-term strategic thinking
directly related to underlying business issues, deep domain expertise sourced
from around the world, and high value-added outsourcing of customer IT
operations," said Mirko Kalous, general manager of Ness Czech. "As an
international IT service provider with a strong regional presence, we are
able to leverage thousands of experts worldwide for the benefit of our
customers. We are happy that Telefonica O2 trusts the knowledge and
experience we have provided during our five year partnership."
About Ness Technologies
Ness Technologies (NASDAQ: NSTC and TASE: NSTC) is a global provider of
IT and business services and solutions with specialized expertise in software
product engineering; system integration, application development and
consulting; and software distribution. Ness delivers its portfolio of
solutions and services using a global delivery model combining offshore,
near-shore and local teams. With about 7,800 employees, Ness maintains
operations in 18 countries, and partners with numerous software and hardware
vendors worldwide. For more information about Ness Technologies, visit
http://www.ness.com.
Forward Looking Statement
This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. Forward-looking
statements often are preceded by words such as "believes," "expects," "may,"
"anticipates," "plans," "intends," "assumes," "will" or similar expressions.
Forward-looking statements reflect management's current expectations, as of
the date of this press release, and involve certain risks and uncertainties.
Ness' actual results could differ materially from those anticipated in these
forward looking statements as a result of various factors. Some of the
factors that could cause future results to materially differ from the recent
results or those projected in forward-looking statements include the "Risk
Factors" described in Ness' Annual Report on Form 10-K filed with the
Securities and Exchange Commission on March 16, 2009. Ness is under no
obligation to, and expressly disclaims any obligation to, update or alter its
forward-looking statements, whether as a result of such changes, new
information, subsequent events or otherwise.
Media Contacts - International:
David Kanaan
Intl: +972-54-425-5307
Email: media.int@ness.com
Media Contact - Czech Republic:
Stance Communications, s.r.o.
Petr Pluhacek
Tel: +420-224-810-809
GSM: +420-725-837-673
E-mail: petr.pluhacek@stance.cz
Ness Technologies investor contact:
Drew Wright
USA: +1-201-488-3262
Email: investor@ness.com
Source: Ness Technologies Inc
Media Contacts - International: David Kanaan, Intl: +972-54-425-5307, Email: media.int@ness.com; Media Contact - Czech Republic: Stance Communications, s.r.o., Petr Pluhacek, Tel: +420-224-810-809, GSM: +420-725-837-673, E-mail: petr.pluhacek@stance.cz; Ness Technologies investor contact: Drew Wright, USA: +1-201-488-3262, Email: investor@ness.com
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