AT&T U-verse Arrives in Springfield

AT&T U-verse Arrives in Springfield

Springfield Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

SPRINGFIELD, Mo., March 22 /PRNewswire-FirstCall/ -- Springfield residents now have a new choice for their television and communications services powered by the most advanced technology. AT&T* today announced the launch of AT&T U-verse(SM) services in parts of Fremont Hills, Springfield, Battlefield, Nixa and Republic, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T Uverse Voice.

AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable and an unmatched experience for customers. AT&T Uverse brings together your TV, broadband, home phone and AT&T wireless services - all on one bill - with unique features that provide a new level of integration, convenience and control. AT&T U-verse TV ranked "Highest in Residential Television Service Satisfaction in the South Region Two Years in a Row," according to the J.D. Power and Associates 2008 and 2009 Residential Television Service Provider Satisfaction Studies(SM).

AT&T U-verse is being expanded in Missouri thanks to legislation passed in 2007 that provides an environment that encourages new video providers such as AT&T to invest in Missouri to compete against incumbent cable providers. "We commend lawmakers for making public policy decisions that encourage investment," said Sandy Howard, vice president of public affairs for the Springfield Area Chamber of Commerce.

"Cable has been the only game in town for too long, and we're excited to change that today in Springfield," said Nancy Garvey, Greater Midwest Region vice president and general manager, AT&T Missouri. "We know Springfield customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

Where AT&T U-verse services are available, local U-verse TV customers can enjoy numerous features and applications, including the ability to manage and playback your recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to watch up to four channels at one time with U-verse TV Multiview; access to an extensive High Definition (HD) channel lineup with access to more than 120 HD channels; the ability to program DVR recordings from your Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to stream your personal photos and music files from your PC to your U-verse TV with Media Share; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 18 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking at no extra cost, and access to the nation's largest WiFi network with on-the-go connectivity at more than 20,000 hot spot locations.

AT&T U-verse Voice is a managed IP-based service that is delivered over the AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that combine with your AT&T U-verse TV, broadband and wireless services. Customers benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; U-verse Central, an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your call logs from your PC or your recent incoming calls on your TV screen; the ability to initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included, and you also get a 30-day money-back guarantee. Additional promotional offers are available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

AT&T U-verse customers who want the complete home entertainment experience can also benefit from AT&T ConnecTech, an in-home and remote care solution for virtually any technology or entertainment need, including computer, networking, TV, home theater installation, repair and maintenance. For more information, visit www.att.com/connectech.

For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit www.att.com/u-verse, call 800-ATT-2020 or visit one of the following AT&T Springfield-area retail locations:

-- 2601 North Kansas Expressway, Springfield, MO 65803
-- 2737 East Battlefield Street, Springfield, MO 65804
-- 4160 South Campbell Avenue, Springfield, MO 65807
-- Battlefield Mall Kiosk, 2825 S. Glenstone Avenue, Springfield, MO
65804
-- Four State Wireless Authorized Retailer, 2545 N. Kansas, Springfield,
MO 65803
-- Four State Wireless Authorized Retailer, 3011 S. Glenstone,
Springfield, MO 65804
-- Four State Wireless Authorized Retailer, 402 W. Mt. Vernon, Nixa, MO
65714
-- Four State Wireless Authorized Retailer, 1081 US-60 E, Republic, MO
65738

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse(SM) and AT&T | DIRECTV(SM) brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T's Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine's list of the World's Most Admired Companies.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATTNews. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.facebook.com/ATTSmallBiz to discover more about our small business services.

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

IMPORTANT OFFER INFORMATION: Geographic and service restrictions apply to AT&T U-verse. Call or go to www.uverse.att.com to see if you qualify. All promotional offers expire 3/20/10. Residential customers only; Prices, programming, and offers subject to change without notice. A one-time TV service activation fee of $29 applies. AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment rental fee will apply. Channel counts include optional channels available in plan; Wireless networking may require adapter purchased separately; Fiber-optics apply to part or all of the network depending on your location. Other Charges: Taxes, city video cost recovery fees, and other fees extra. Installation Included: Offer ends 3/20/10. No charge for standard professional installation for new AT&T U-verse customers ordering qualifying U-verse TV packages. 30 Day Money Back Guarantee: Offer ends 3/20/10. Residential customers ordering new U-verse service may cancel all AT&T U-verse services within 30 days from service activation. Money-Back Guarantee includes adjustment only of initial installation charges and one month service charges, if paid; Customer is responsible for all additional charges including but not limited to Video on Demand, Pay Per View, international calls, other pay-per-use features and non-returned equipment charges. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Four channels can be recorded to the DVR or viewed simultaneously. Full Total Home DVR functionality requires a receiver for each additional TV at $7 per month each. DVR not included with U100 or U-basic packages. Media Share requires Windows XP or Vista operating systems and streams only photos or songs that are supported by Microsoft Media Player. Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Wi-Fi: Based on non-municipal company-owned and operated hotspots. Wi-Fi access not included with AT&T WorldNet service. An 802.11b/g enabled device required. Other restrictions apply. See attwifi.com for additional services, details and locations. Wi-Fi at Starbucks available at U.S. company operated Starbucks locations with a hotspot. Customizing options require AT&T U-verse High Speed Internet Service. Largest Wi-Fi network claim based on non-municipal company and owned and operated hotspots. A Wi-Fi enabled device required. Other restrictions apply. See www.attwifi.com for additional services, details and locations.

AT&T U-verse services are provided by AT&T local telephone companies. Wireless phone with Internet access required and standard data charges may apply.

AT&T U-verse Voice: Available in limited areas and only with purchase of AT&T U-verse TV. Prices subject to change. Residential customers only. Installation, Universal Service Fund Fees, taxes, fees, and other charges apply. International calls billed at additional per-minute rates; higher rates may apply for calls terminating on mobile phones or other wireless devices. U-verse Voice, including 911 dialing, will not function during power outage without battery backup power. Non-returned equipment charges will apply if equipment is not returned within required timeframe upon disconnect of services. Service is not portable; will function only in your home. May be incompatible with monitored home alarms and medical monitoring systems. Refer to Learn More pages for U-verse Voice at http://www.uverse.att.com/ for more information on 911, battery backup, and home alarms. Acceptance of Terms of Service and 911 Acknowledgement required. Credit and other restrictions apply. AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID and Call Waiting might not work simultaneously with AT&T U-verse Voice. Unlimited Plan: Includes unlimited calling within the U.S. and to Canada and U.S. Territories. 250 Plan: Includes 250 minutes of calling within the U.S. and to U.S. Territories; 5 cents/minute thereafter. Minutes are rounded up.

AT&T ConnecTech® Services: Residential customers only. Not available in all areas. Service-specific terms and conditions apply, see www.att.com/ConnecTechToS.

AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2009 Residential Television Service Satisfaction Studies(SM). 2009 study based on 28,118 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in January, March and June, 2009. Your experiences may vary. Visit jdpower.com

Source: AT&T Inc.

CONTACT: Marisa Giller of AT&T Corporate Communications, Office,
+1-314-982-8761, Mobile, +1-314-630-4123, mgiller@attnews.us

Web Site: http://www.att.com/

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