Comcast Enhances Triple Play With Launch of Its Universal Caller ID(TM) Service
Comcast Enhances Triple Play With Launch of Its Universal Caller ID(TM) Service
Three-Product Digital Customers in San Francisco Bay Area and Monterey/Salinas Can Now See Who's Calling on the TV and PC For Free
LIVERMORE, Calif., Aug. 27 /PRNewswire/ -- Comcast, the nation's leading provider of entertainment, information and communications, today announced that customers who subscribe to the Triple Play of digital cable, high-speed Internet and digital voice services in the San Francisco Bay Area and Monterey/Salinas will be able to view incoming caller information on their TV and computer screens with the launch of the Universal Caller ID(TM) service.
Beginning today and rolling out over the next two weeks, the new Universal Caller ID feature - which is available at no additional cost - will provide three-product customers more control and convenience than ever before. Whether they're in the middle of watching a movie or surfing the Internet, these customers can now see who is calling and decide to answer the phone or ignore the call without having to rush to the handset.
The new Universal Caller ID service will launch throughout Comcast's cable systems in the San Francisco Bay Area and Monterey/Salinas with the exception of the following cities: Aptos, Capitola, Half Moon Bay, Isleton, La Honda, Mendocino, Santa Cruz, Scotts Valley, Soquel, Tower Park and Watsonville. The feature launched in Comcast's Central California and North Santa Barbara cable systems earlier this summer.
"The Universal Caller ID service is exciting because it's one of the first cross-platform products that integrates phone, TV and the PC, and it provides customers with more choice in their entertainment experience," said Elaine Barden, Regional Vice President of Marketing and Sales for Comcast's California Region. "This innovative new feature is just one more way we're providing even more value to our customers at no extra cost."
When a call comes in, the Universal Caller ID feature displays the caller's name and phone number on a pop-up banner on the TV or computer screen, and the customer can answer the phone or select "exit" and go back to their favorite TV show or online activity.
The Universal Caller ID to the TV feature will activate automatically, so incoming caller information will appear on customers' televisions as the service becomes available to their home. If they choose, customers can turn the feature off or set it to snooze while watching their favorite show or movie. The Caller ID to the PC feature can be easily downloaded and installed at www.comcast.net/callerid.
Note: To receive the Universal Caller ID feature, customers must have the digital Triple Play and a digital set-top box that supports the feature.
For more information on Comcast's products and services, visit www.comcast.com or call 1-800-COMCAST.
About Comcast Corporation
Comcast Corporation (NASDAQ:CMCSA) (NASDAQ:CMCSK) (www.comcast.com) is the nation's leading provider of entertainment, information and communication products and services. With 23.9 million cable customers, 15.3 million high-speed Internet customers, and 7.0 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content.
Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, ten sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.
Comcast's California Region, based in Livermore, California, serves more than 2.4 million customers in Northern and Central California. Comcast employs more than 7,500 local residents across the region.
First Call Analyst:
FCMN Contact:
Source: Comcast
CONTACT: Bryan Byrd, Comcast, +1-916-515-2821,
bryan_byrd@cable.comcast.com
Web Site: http://www.comcast.com/
Profile: International Entertainment
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