Tickets.com Continues Technology Leaps as Two New ProVenue(TM) Products Take INTIX 2005 by Storm

Tickets.com Continues Technology Leaps as Two New ProVenue(TM) Products Take INTIX 2005 by Storm COSTA MESA, Calif., Jan. 24 /PRNewswire-FirstCall/ -- Tickets.com, a leading global live event ticketing products and services provider, announced today that its two newest ticketing technology products, ProVenueMax(TM) 6.0 and My Tickets, were widely applauded at the 26th INTIX Conference and Exhibition which was held January 11-14 in Hollywood, California. Both products are part of the company's ProVenue suite of enhanced ticketing solutions specifically tailored to the performing arts, live entertainment and sports markets. ProVenueMax 6.0 is Tickets.com's latest version of its popular ProVenueMax licensed software product that puts venues and sports organizations in complete control of their ticketing inventory, patron information and marketing data. Integrated with ProVenueOnline(TM), ProVenueMax offers 24/7 box office capabilities, and, since its initial release in 2003, has been installed in over 300 clients worldwide including such notables as Syracuse University, the Smithsonian Institution, and Carnegie Hall. International clients include the New Zealand Postal System, the Sydney Opera House, and the West Bromwich Albion Premiership football club in the UK. In the newest release, Tickets.com has added powerful new functionality to ProVenueMax, including: * Enhanced CRM capabilities allowing targeted marketing campaigns to be created, managed and launched directly from the ticketing database; * Expanded access control capabilities with the ability to determine exactly who enters a venue and when; * Improved capacity and speed for greater throughput of online sales during high-demand sales periods; * Enhancements to the fund development module. These new features are combined with functionality already available with ProVenueMax, such as: Tickets@Home(R): The absolute fastest way to get tickets, Tickets@Home enables fans and patrons to instantly and securely print tickets purchased online from the comfort of a home or office computer. Each ticket is printed with a unique barcode to prevent fraud and then authenticated at the venue using Access Control's hand-held and turnstile scanning devices. This technology not only ensures quick and convenient entry for each patron, but with each scan, it also delivers real-time information back to the box office about ticket usage, consumer behavior and entry patterns. ProVenue Automated Kiosk: The touch-screen kiosk offers a convenient and reliable 24/7 location where patrons can pick-up will call tickets. The "no touch" option for same-day will call delivers tickets in less than ten seconds. Similar to airports, the deployment of these kiosks eliminates long lines at the box office and frees up staff to concentrate on customer service and other duties. ProVenue Reports: Integrates all relevant data from the ticketing system into customizable reports providing the venue management team with up-to-the-minute access to important information. Importantly, this tool accesses all aspects of the ticketing system including financial, marketing, settlements and CRM so reports can be developed for key department personnel as well as for Senior Management. Also launched at INTIX, the "My Tickets" Digital Ticket Management module is an integrated user interface enabling consumers to manage their personal ticket inventory online. The product bundles together Ticket Transfer and Replay Ticket Exchange(TM), a secondary market product, and enables venues to empower their own season ticket holders, suite managers and group managers with ticket management options, such as reselling, transferring or donating tickets online, making season ticket payments and/or renewing season tickets online, and purchasing single-event tickets online -- all from a single Web interface. My Tickets is fully integrated with the ProVenue suite of products, including the ProVenue automated kiosks for pick up of resold and transferred tickets. "We work very closely with our clients to identify future consumer wants and needs, then provide technology that helps our clients stay at the cutting edge of the ticketing industry," said Carl Thomas, executive vice president of sales and marketing for Tickets.com. "For our clients, it's all about providing convenience and superior service to their patrons and fans. We continually raise the bar by providing the tools that enable our clients to meet both their highest customer service needs as well as exceed their revenue objectives," he added. About Tickets.com Tickets.com is a leading global live event ticketing products and services provider for thousands of top entertainment and sports venues and teams. Among the company's clients are respected museums and performance centers, including the Smithsonian Institution, the U.S. Holocaust Memorial Museum and the American Repertory Theatre; esteemed colleges and universities such as Princeton and Syracuse University; and leading sports organizations and sports venues, including the Buffalo Sabers, 12 Major League Baseball teams, and HSBC Arena. Under its ProVenue Ticketing Solutions brand, Tickets.com offers software products designed to increase ticket sales and build customer relationships. Through ProVenueOnline, Tickets.com enables its clients to sell tickets and manage ticketing operations through private label branded Web sites. The company also provides its clients with traditional retail, kiosk and voice distribution channels. Editorial Contacts: Melissa Zukerman or Bill Harrison Zukerman Public Relations Zukerman Public Relations 323-960-9170 323-960-9171 melissa@zukermanpr.combill@zukermanpr.com Source: Tickets.com CONTACT: Melissa Zukerman, +1-323-960-9170, melissa@zukermanpr.com, or Bill Harrison, +1-323-960-9171, bill@zukermanpr.com, both of Zukerman Public Relations, for Tickets.com Web site: http://www.tickets.com/ ------- Profile: International Entertainment