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Tuesday, January 18, 2005

EMC Launches New Online Knowledge Center to Support Small and Midsize Business Backup

EMC Launches New Online Knowledge Center to Support Small and Midsize Business Backup HOPKINTON, Mass., Jan. 18 /PRNewswire/ -- EMC Corporation, the world leader in information storage and management, today announced that it has launched a new EMC Dantz Retrospect online Knowledgebase featuring the latest topics and tools for small and midsize business users seeking information about backup and recovery technology. The new Knowledgebase also provides helpful information for users of Retrospect backup and recovery software. The new Knowledgebase, now accessible at www.emcdantz.com, includes: * An improved search engine function based on natural language searches * A completely new, user-friendly design * New FAQs about backup and recovery using Retrospect * A "solution finder" tool for troubleshooting backup and recovery problems * All-new glossary of technology terms small & midsize businesses need to know * Changing "Hot Topics" relating to data protection such as upgrading to Microsoft Windows XP Service Pack 2 (SP2) Beyond its new Knowledgebase, the web site also features popular user community forums, articles, white papers, technical briefs, tips, and links to third-party resources on backup and recovery. Many of these reference materials are also available in French, German, Spanish, and Japanese to support global customers. About Retrospect EMC Dantz Retrospect is an award-winning software product that protects millions of computers worldwide by providing best-in-class data protection for servers, desktops, notebooks, and business-critical applications. Patented technology makes Retrospect easy to administer and delivers fast, reliable backups with smart restores. Customers using Retrospect include small and midsize businesses, distributed enterprises, as well as home and home offices. Information about Retrospect products can be found at www.emcdantz.com or call 925.948.9000. About EMC EMC Corporation (NYSE:EMC) is the world leader in products, services and solutions for information storage and management that help organizations extract the maximum value from their information, at the lowest total cost, across every point in the information lifecycle. Information about EMC's products and services can be found at www.EMC.com. (C) 2005 EMC, Dantz and Retrospect are registered trademarks of EMC Corporation. Other trademarks are the property of their respective owners. Source: EMC Corporation CONTACT: Kezia Jauron of JPR Communications, +1-818-386-0403, kezia@jprcom.com, for EMC Corporation; or Julie Criscenti Heck of EMC Dantz, +1-925-948-9379, heck_julie@emc.com Web site: http://www.emcdantz.com/ http://www.emc.com/ ------- Profile: International Entertainment

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