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Tuesday, January 18, 2005

Convergia Selects Global Crossing for Pan-American, Converged IP Network Solution

Convergia Selects Global Crossing for Pan-American, Converged IP Network Solution * New three-year contract is worth $3.8 million with additional growth potential. * Leading Pan-American telecommunications provider to utilize Global Crossing IP VPN Service(TM) in 13 cities as well as Global Crossing co-location with Ethernet connectivity and IP Transit services. * New services will allow Convergia to provide customers a converged solution for voice, video and data transmission. MIAMI, Jan. 18 /PRNewswire-FirstCall/ -- Global Crossing (NASDAQ:GLBC) today announced an agreement to provide telecommunications carrier Convergia with IP VPN, co-location and IP Transit services. Convergia will utilize these services for the immediate deployment of its IP telephony and Voice over Internet Protocol (VoIP) strategy to customers primarily located in Spain, North and Latin America. Convergia also plans to utilize Global Crossing services to provide customers with a converged solution for voice, video and data transmission in the second phase of Convergia's IP rollout. Signed in November, the new $3.8 million contract will allow Convergia to utilize Global Crossing's premier global IP-based network to expand its international reach to more than 575 cities in 50 countries. The deal, which builds on an existing three-year relationship between the companies, is the result of a competitive review process through which Convergia selected Global Crossing to provide a converged Pan-American data network. Global Crossing was chosen because it was the only provider to offer Ethernet connectivity to a fully meshed, MPLS-based IP VPN network with the global reach Convergia required, and because Global Crossing was able to guarantee 100 percent availability, crucial to Convergia's business. In addition, Convergia cited its customer experience with Global Crossing as being another important factor; the company already utilizes Global Crossing Private Lines, IP and Carrier Termination voice services. "Global Crossing's MPLS-based IP VPN offering, Ethernet connections, SLAs and reach to key cities are important to us," commented To Anh Tran, Convergia's vice president of global operations. "We are confident that we will provide the very best quality and service available to all our customers." Global Crossing's IP VPN provides one of the most versatile IP VPN solutions currently in place, with an outstanding performance record, which is guaranteed by Global Crossing's recently enhanced 100-percent availability Service Level Agreement. Available today in more than 575 cities and 50 countries, Global Crossing IP VPN service provides true global reach, scalable connectivity, multiple access and flexible billing options, and supports convergence of corporate data, VoIP, IP Video and Internet access -- all over one connection. The new services will connect Convergia's operations in the Miami NAP of the Americas, Madrid, Mexico City, Panama City, Caracas, Santiago, Buenos Aires, Sao Paulo, Rio, Lima, Guadalajara, Monterrey and New York City. "Global Crossing is committed to delivering efficient, scalable, leading-quality IP services to its customers while supporting their transition to a converged environment around the globe," commented Dale Miller, vice president of carrier services for Latin America. "We are delighted to be serving leading carriers such as Convergia in providing the network necessary to fulfill their IP strategy." Global Crossing recently announced enhancements to its SLAs to further benefit the carrier and enterprise market segments. By offering such stringent guarantees on a global basis, Global Crossing is supporting its customers' transition to a converged environment. Businesses around the world are deploying real-time applications such as supply chain replenishment, customer relations management, and multi-media collaboration, which require high-performance networks with high packet delivery and very low jitter to avoid distortion leading to "popping" or "cracking" sounds on VoIP telephone calls or uneven, jerky movements on IP videoconferences. Global Crossing's unique converged IP data networking solutions make it the ideal partner for facilities-based telecommunications carriers. By leveraging Global Crossing's services in previously un-reached regions, these carriers gain the ability to serve their end customers with their own services around the globe. Global Crossing IP VPN Service is supported by a global managed capability, providing full service lifecycle support including 24-hour customer service, engineering and design, equipment procurement, installation and maintenance, and network monitoring. Also increasing the value of Global Crossing's MPLS-based IP VPN Service is network supported site-based remote access for IP VPN. Dispersed remote users and centralized small office users alike can connect to the VPN via a secure IPSec "tunnel" connection over any access method, such as cable or DSL. Authentication for remote access is performed in the Global Crossing network rather than through costly on-site equipment. IP VPN is the multi-service platform over which Global Crossing is delivering converged IP services. Global Crossing's IP knowledge center, located at http://www.ipknowledgecenter.com/ provides further details on the features and benefits of IP convergence. ABOUT GLOBAL CROSSING Global Crossing (NASDAQ:GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide. Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Please visit http://www.globalcrossing.com/ for more information about Global Crossing. ABOUT CONVERGIA With its global headquarters located in Montreal, Canada, Convergia is a world-class carrier of voice, data and Internet services for residential, business, and wholesale customers. Using its state-of-the-art switching facilities and end-to-end network, Convergia presents the fullest potential of today's broadband revolution. By introducing leading-edge and innovative products and services and forging global alliances, Convergia is changing how the world communicates. Convergia has developed one of the largest privately held global end-to-end telecom networks in the world with more than 152 points of presence (PoPs) in 45 countries, allowing the company to offer the highest quality and most competitively priced services. Convergia's powerful team of communication experts continues to remove boundaries and connect our customers worldwide. Statements made in this press release that state Global Crossing's intentions, beliefs, expectations, or predictions for the future are forward- looking statements. These statements contain words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "will," "seek," or similar expressions. Such statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements, including the conditioning of the company's continued listing on the NASDAQ National Market on its timely filing with the SEC of all periodic reports for all reporting periods ending on or prior to September 30, 2005; the company's history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; the ability of the company to arrange the necessary financing to fund its liquidity requirements including through a working capital facility; legal and contractual restrictions on the payment of dividends and the inter-company transfer of funds by the company's subsidiaries, including restrictions under the senior secured notes indenture applicable to the company's primary operating subsidiary in the UK; the likelihood that the prices the company charges for its services will continue to decrease; the company's ability to continue to connect its network to incumbent carriers' networks or maintain Internet peering arrangements on favorable terms; the success of the company's business realignment plan and the realization of anticipated cost savings; the consequences of any inadvertent violation of the company's Network Security Agreement with the U.S. Government; the impact of actual and potential customers' bankruptcies on the company's sales prospects and results of operations; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; the impact on the company's competitiveness of its technology choices; the company's dependence on third parties for many functions; political, legal and other risks due to the company's substantial international operations; and other risks referenced from time to time in the company's filings with the Securities and Exchange Commission. The company undertakes no duty to update information contained in this press release or in other public disclosures at any time. CONTACT GLOBAL CROSSING: Press Contacts Kendra Langlie + 1 305-808-5912 LatAmPR@globalcrossing.com Fernanda Marques + 55 21-3820-4712 LatAmPR@globalcrossing.com Analysts/Investors Contact Laurinda Pang + 1 800-836-0342 glbc@globalcrossing.com CONTACT CONVERGIA Press Contact Mitchell Weinberg + 1 514-693-6300 ext. 5974 Source: Global Crossing CONTACT: Press - Kendra Langlie, +1-305-808-5912, LatAmPR@globalcrossing.com, or Fernanda Marques, +55-21-3820-4712, LatAmPR@globalcrossing.com; or Analysts/Investors - Laurinda Pang, +1-800-836-0342, glbc@globalcrossing.com, all of Global Crossing; Convergia Press Contact - Mitchell Weinberg, +1-514-693-6300, ext. 5974 Web site: http://www.globalcrossing.com/ http://www.ipknowledgecenter.com/ ------- Profile: International Entertainment

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