Netherlands' Largest Cable Service Provider Ziggo Selects Amdocs

Netherlands' Largest Cable Service Provider Ziggo Selects Amdocs

Operations Support System (OSS) Suite Offers Unified Resource and Inventory Management Platform Across Entire Ziggo Network

ST. LOUIS, June 24 /PRNewswire-FirstCall/ -- Amdocs (NYSE:DOX) , the leading provider of customer experience systems, today announced that Ziggo, the largest Dutch cable service provider, has selected the Amdocs OSS Suite to deliver a unified platform for resource and inventory management across all its business units. Ziggo was formed by unifying the former entities known as @Home, Casema, and Multikabel. Building on an existing partnership, Ziggo will integrate the entire network with Amdocs OSS Suite for improved operational efficiency, reduced costs and decreased time to market for new services.

According to the World Economic Forum, the Netherlands maintains one of the highest technology penetration ratios in the world, with almost every house in the Netherlands connected to a broadband network. This technology acceptance necessitates a higher level of service to retain customers, rather than competing for new subscribers. To remain competitive in such an advanced market, Ziggo uses the Amdocs OSS Suite as a single source to identify accurate data and streamline the assurance process and faster problem resolution for customers.

"The Amdocs OSS platform has always been an important part of Ziggo's OSS landscape," said Paul Hendriks, chief technology officer of Ziggo. "After the consolidation of the Casema and Multikabel networks, we were faced with multiple legacy systems to manage 3.3 million households, 1.4 million broadband Internet customers, 900,000 digital TV customers and 750,000 telephony subscribers. By consolidating to Amdocs OSS we hope to better serve our customers by automating business processes that will generate a consistent experience."

Charles Born, vice president of corporate communications at Amdocs, said, "Ziggo has both the largest and fastest network in the region and needs to monitor a variety of legacy OSS systems. By selecting Amdocs OSS Suite, Ziggo can efficiently resolve network issues while maintaining a low cost of ownership."

For additional information on the Amdocs OSS Suite please visit: http://www.amdocs.com/Site/Offerings/index.htm.

About Ziggo

Ziggo is a national telecom operator and the largest cable company in the Netherlands. Ziggo services 3.3 million households, 1.4 million broadband Internet customers, 900,000 digital TV customers and 750,000 telephony subscribers. The company also has a strong position in the market for business telecom products and services. Ziggo has a national footprint with strong regional roots. For more information about Ziggo please visit: www.ziggo.nl

About Amdocs Customer Experience Systems (CES)

Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008 and on May 6, 2008.

First Call Analyst:
FCMN Contact: mricci@webershandwick.com

Source: Amdocs

CONTACT: Steve Ortley, +1-212-445-8470, sortley@webershandwick.com, of
Weber Shandwick for Amdocs

Web site: http://www.amdocs.com/
http://www.ziggo.nl/
http://www.amdocs.com/Site/Offerings/index.htm

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