TANDBERG Television Adds 24x7 Network Operations Center Support for VOD and Compression Equipment
TANDBERG Television Adds 24x7 Network Operations Center Support for VOD and Compression Equipment
US customers gain access to the industry's only NOC combining support for VOD and compression systems management
ATLANTA, June 30 /PRNewswire/ -- TANDBERG Television today announced the immediate availability of world class technical support for both VOD and compression systems. The TANDBERG Television Network Operation Center (NOC) is now equipped to resolve technical issues and operational questions relating to all TANDBERG Television products. The NOC is available 24x7 to ensure rapid resolution of system and product issues. NOC technical support maximizes uptime and overall system availability, a service that has generated significant returns on moderate investments for existing customers.
"We're clearly ahead of our competitors in providing a single support environment. Our center is staffed with highly skilled VOD and compression engineers," said Reggie Bradford, President, TANDBERG Television Inc. "Our number one focus has always been customer satisfaction and now we're best placed in the industry to help customers optimize system availability while reducing operational costs."
TANDBERG Television's state-of-the-art NOC, in Atlanta, GA, currently supports more than 1500 VOD systems. TANDBERG Television's NOC engineers offer extensive product and software solution expertise and are on-site 24 hours a day, seven days a week, 365 days a year enabling the NOC engineers to start solving customer problems as soon as they answer the phone.
Customers can now access the NOC at any time for technical support via TANDBERG Television's NEW toll free number 888-671-1268 (US and Canada) or 678-812-6255.
About TANDBERG Television
TANDBERG Television (Oslo: TAT.OL) designs and develops professional systems that enable new business models in the media and entertainment market through the delivery of high quality live digital video and on-demand content. The company provides open standards-based technology solutions, systems integration, support and monitoring through its sales and 24-hour support operations in the Americas, Asia, Australia and Europe. TANDBERG Television's customers include many of the major broadcasters, network operators, telephone companies, cable operators and content owners around the world. For more information visit: http://www.tandbergtv.com/
Source: TANDBERG Television
CONTACT: Lisa Hobbs of TANDBERG Television Inc., +1-407-736-8462, or lhobbs@tandbergtv.com ; or Dariana Lau of Bite Communications, +1-415-365-0404, or dariana.lau@bitepr.com ; or Gay Bell of Platform PR, +44 208 964 9149, or gay@platformpr.com
Web site: http://www.tandbergtv.com/
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